Transferring a call

When the user is talking with a remote party and wish to transfer the call to another remote party, there are thee way to transfer the call, blind transfer, attended transfer and Semi-Attended transfer.

1. Blind transfer: No need to negotiate with the other side, directly transfer the call to the other side.
2. Semi-Attended transfer: When you hear the ring back, transfer the call to the other party.
3. Attended transfer: When the caller answers the call, transfer the call to the other party. 

Blind transfer

During the call, the user presses the function menu button [Transfer] or the transfer button on the phone, Enter the number to transfer or press the contact button or the history button to select the number, press the

transfer key again or blind transfer to a third party. After the third party rings, the phone will show that the transfer is successful and hang up.

Picture 40 - Transfer interface

During the call, the user presses the function menu button [transfer] or the transfer button  on the phone to input the number to be transferred or press the contact button or the historical record button to select the number, and then press the call button. When the third party is not answered, press the transfer on the call interface to make the semi-attendance transfer or press the end button to cancel the semi-attendance transfer. 

Picture 41 - Semi-Attended transfer

Attendance transfer is also known as "courtesy mode", which is to transfer the call by calling the other party and waiting for the other party to answer the call.